Guest Feedback

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Did we deliver?

We welcome your feedback whether it is a compliment, suggestion or a complaint. If you are unhappy about something we've done please let us know. Equally, your compliments and suggestions help us to serve you better.

Please note our staff respond to complaints from Monday to Friday 9am – 5pm AEST, if you require immediate assistance please contact Treasury Brisbane direct on 07 3306 8888. ​

We thank you in advance for sharing your experiences with us.

Privacy Statement

The Star Entertainment QLD Limited collects your personal information for the purpose of proceeding with your feedback and if you have indicated you would like to hear from us, for the purpose of contacting you and sending you marketing materials with information about promotions, events and special offers. If you do not provide your personal information, we may not be able to do these things. We may disclose your personal information to our related companies. Our Privacy Policy contains information about how you may seek access to the personal information we hold about you and seek the correction of that information and to who we may disclose your personal information. Our Privacy Policy also contains information about how you may complain about a privacy breach and how we will deal with a privacy complaint.