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We Are Here To Help

No matter what your enquiry is regarding, there will always be someone to help you at The Star Gold Coast. Need to make a restaurant booking? Have a question about a hotel rate? You will find all the right details below. 

Please Note, our Guest Services operating hours are 9am – 5pm Monday to Friday

General Enquiries

Please call ​+61 7 3306 8888 ​or email brtcswitchboard@star.com.au

 

Casino Guest Services and The Star Club​ Enquiries 

Please call ​ +61 07 3306 8651

Accommodation Enquiries​

Please call +61 7 3306 8888 or 1800 506 889 or email treasuryaccommodation@star.com.au

For a Mandarin speaking reservations agent please call  1800 560 818 (普通话)

 

Restaurant Enquiries

Please call ​+61 7 3306 8888 or 1800 506 889​

For a Mandarin speaking reservations agent please call  1800 560 818 (普通话)

 

Private Functions/Corporate Meetings​

Please call +61 07 3306 8852 or email treasuryfunctions@star.com.au

 

General Enquiries Fax Number​

+61 07 3306 8880

 

Public Holiday Trading Hours
Click here for details

 

Street Address

Treasury Casino
Top of the Queen Street Mall
Brisbane QLD 4000

 

Treasury Hotel
130 William Street
Brisbane QLD 4000

 

Mailing Address
GPO Box 2488
Brisbane QLD 4001

Guest Feedback

Your feedback is very valuable to us! If you would like to leave some feedback about your experience at Treasury Brisbane you can do so online here

If you require immediate assistance, please call: (07) 3306 8888

Fraudulent Activity Alert

The Star Entertainment Group has been made aware of attempts by cyber scammers to contact our customers and staff using fake social media accounts. The privacy and confidentiality of our guests is of the utmost importance to The Star.  We would never request that individuals share their personal information from a private account, nor add users as a “friend” on social media platforms. We urge anyone being contacted online by someone purporting to be from The Star or asked for information in an online setting to exercise a high degree of caution. For the latest information on staying safe online, please visit https://www.staysmartonline.gov.au/. Should you be unsure, or wish to report a suspicious online account please click here.

 

The Star Entertainment Group has also been made aware of fraudulent job offers circulating by email. View more details here.

 

For more information about our privacy policies visit: www.starentertainmentgroup.com.au/privacy-policy